Senior & Lead
What would I be doing?
You will be responsible for helping understand, define and drive the future of our products.
Through user research and testing you will work with cross-functional feature teams to reveal what our users really need from our products. As part of the design team your role will help the UX and development teams better understand what would make a user’s experience more intuitive, accessible, and seamless.
What does my day to day look like?
Understand customers, their needs, wants, pain points and opportunities
Directly impact the overall customer experience
Solve unique problems in an interesting way, sometimes the best solution is the simplest
Work directly with clients and customers where your ideas and advice matters
Play some retro arcade
Who are Human looking for?
We’re looking for Senior and Lead Researchers to join us who are willing to learn, grow and help us learn and grow with you.
The ideal people would have experience with:
Working with startups or within product teams
Helping define strategy and design decisions
Conducting ethnographic, face-to-face, user research
Analysing quantitative and qualitative research insights
Working with cross-functional teams to share insights
Plan and implement user research strategies and methodologies
Presenting research findings to stakeholders and internal feature teams
Mentoring less experienced UX researchers and designers within the team
Facilitating usability studies with consumers
Not being afraid to ask questions to better understand problems
Using a range of UX research tools
What else should I know?
Flexible working hours
Go to the gym, run or other healthy activities during the day
Weekly team breakfast and morning coffee walking Standups
Stand up desks
Location (Sydney CBD, between Wynyard/Town Hall)
Contract or Perm roles available
Who are these Humans?
Human is a product experience agency who put the human back into digital. By partnering with start-ups, corporates, government entities and not-for-profits, Hello Human provide research insights along with design/delivery capabilities where customers and clients need them most.